This Privacy Statement sets out how our website https://www.greekarcademuseum.org/en/ (hereafter website) uses and protects the information you give us. We respect your privacy, and we are committed to protecting your personal information. This privacy statement explains how we collect, transfer, process, use and disclose your data and sets out our security practices as well as information about what actions as the website user you should take if you do not wish the collection or further processing of your personal information during you visit to the website.

By providing personal information, you agree and consent to the collection, transfer, processing, use and disclosure as described in this privacy statement, in accordance with the law.

These privacy terms may be revised and updated at any time and without notice. Users are requested to periodically check these terms for any changes, as continued use of the website implies acceptance of all possible modifications.

Collection, processing and protection of Personal Data - Subject Rights

The user can visit the entire website and its individual pages, without revealing his identity and without providing any personal information. However, access to certain website services requires the collection of the user's personal data for specific purposes, as stated herein. This information is only what is needed to identify the person and provide personalized service based on your needs and preferences, but also for the museum's legislative compliance.

The necessary data to use the services are name, surname, email, street and number, postal code, city, country, age group, contact phone number. This information is required to complete the online payment of your reservation, for the museum to process your reservation, and to allow the visit for security reasons.

The website collects personal data of users only when they themselves provide it voluntarily, to provide access to the above applications or services that will be available through the website. Under no circumstances will you be asked for personal data of special categories.

For the registration of the user's data when using the website to provide services through it, his consent to the collection, use and transmission of personal data is required based on the terms of this personal data privacy protection policy. The user specifically and expressly gives his consent to this by accepting this privacy policy for personal data. The user further specifically and expressly gives his consent to this by accepting these terms and proceeding with a booking for a visit to the museum. The personal data collected will be made available to the partner payment institutions that process the transactions carried out through the website.

In particular, the user declares that he accepts and consents, as does the website , under the terms of the provisions of the General Data Protection Regulation (GDPR) as applicable, will keep on file and process the user's personal data collected through the website, in order to user access to the provided electronic applications, its service, support and execution of the relationship between the user and the website, for statistical or more general purposes, and the user provides his specific consent for this.  

In addition, the user expressly gives his consent to the website to send him by any means of electronic communication information about services, unless he expressly chooses not to receive updates. In any case, the user may at any time wish to object to the use of his e-mail or other information for receiving information updates by sending a message to the following e-mail address privacy @greekarcademuseum.org.

The website complies with the General Data Protection Regulation (GDPR). Specifically, personal data is processed legally and legitimately in a transparent manner. The data is collected for specified, explicit and legal purposes and is not processed incompatible with the original purposes, further processing can only take place for purposes of archiving or improving the services of the platform or for statistical purposes as well as for communicating with the user and for purposes legislative compliance. The data processed are appropriate, relevant, and limited to what is necessary for the purposes for which they were originally collected. Measures are taken to ensure that personal data is accurate, deleted or corrected by the user himself only and without delay. The data is kept in a form that allows the identification of individuals only for the period required in accordance with what is defined herein. At the same time, the rights of information, access, correction, deletion, restriction or portability, opposition and objection to an automated decision are always provided to users as provided by the regulation. To exercise their rights, each user may contact the website at the following email address: privacy@greekarcademuseum.org.

Unless expressly required by law and/or the competent authorities, the website will not, otherwise, communicate, disclose, transmit, disseminate or in any other form make available any information provided by the user without the user's consent or express order, in addition to the cases analyzed above.

Browsing statistics

In some cases, non-personally identifiable technical information may be collected automatically (eg not through the booking page) when a user visits or uses the site. Examples of this type of information that may be collected are internet browser used by the user, the type of computer operating system used by the user to visit the website and domain name of the website used by the user to connect to the website.

Use of Cookies

Cookies are data files that are transferred from a web server to the computer of the person visiting the site, for the purpose of keeping statistics. Cookies are an industry standard, used by most websites, and facilitate users' repeated access to and use of a particular website. Cookies are not harmful to your computer system or files, and only the website from which a particular cookie was transferred to your computer can read, modify, or delete it. If you do not want information to be collected through cookies, you can use the settings available in most web browsers (related information: https://cookies.insites.com), with which you can delete existing cookies and to choose either to automatically reject future cookies or to decide whether to reject or accept each specific Website cookie on your computer. However, it should be noted that rejecting cookies may make it more difficult or impossible to use certain parts of the website as a permanent connection will be required.

Conditions for visiting the museum

The museum is not a public space. The right to access is not open to the public, but access is only granted upon user request and at the absolute discretion of the museum. By reserving a seat, the user requests access to the museum, which is reviewed by the museum on ex post basis to the booking, but prior to the visit. If the museum determines after the reservation that access of the user to the museum is not desired, it may at its sole discretion refuse access and refund the amount paid at the time of reservation. The museum is not obliged to justify the refusal of the visit, due to its non-public space nature. The museum exhibits a private collection of one or more collectors.

You are not permitted to visit the museum for purely recreational purposes. If the user does not wish to participate in the educational aspect of the visit, then access is denied. By making the reservation, the user expressly and specifically declares that he wishes access for educational purposes, with any other purpose of visit being secondary and ancillary. Attending the educational tour is absolutely mandatory. In the event that a user refuses to participate in the educational tour, he will be expelled from the museum immediately.

Field of application

This privacy policy applies only to this website. This policy does not apply to information collected through any other website or to the practices of companies that we do not control. Please note that the website may contain links to other websites. In the event that website users are redirected to third-party websites through special links (links, hyperlinks, banners), the website is not responsible for the terms of management and protection of personal data that they follow and we recommend that you read the personal data protection policy of each website you are visiting.

Questions and suggestions

If you have any questions about our privacy policy, please contact our privacy team at privacy@greekarcademuseum.org.